Senseco Newsletter October 2019

Author: Senseco-admin

Senseco Newsletter October 2019

Senseco Certified as a Kentec Installation Partner

Senseco are pleased to be awarded Kentec Installation Partner (KIP) Status.  Brett Boyd, BDM of Kentec handed over the Partnership Certificate to Emma Manuel, HR Manager of Senseco, while Allison Datson, Director of Operations of Kentec handed over the “KIP” Plaque to Lee Thompson, Sales and Marketing Director of Senseco.  Being awarded as Kentec Installation Partners is a recognition of the training undertaken by Senseco and the competence demonstrated to undertake large projects, in particular Kentec Syncro to Taktis Bridge migrations.  Being a KIP allows Senseco to offer a greater range of services and level of support to our clients, backed up by our partnership with Kentec.

Kentec Syncro to Taktis Migration

One of the benefits of being a Kentec Installation Partner is access to the Taktis/Syncro Bridge, which is only available to KIPs.  The Taktis/Syncro Bridge Functionality is for phased panel upgrades on networked systems.  This is a unique solution for migrating Syncro panel networks to the latest Taktis technology, protecting the end user’s long-term investment.

Senseco have already carried this out and have a number of projects ongoing, including a large 18 panel network for a major transportation hub. The ability to set up a replica of the client’s network with mixed panels off site in Kentec’s factory is a major benefit.  With the Syncro/Taktis bridge functionality it is possible to upgrade existing networks from legacy Syncro fire panels to the new highly-sophisticated and scalable Taktis control panel. Upgrades can be carried out on a panel-by-panel basis, reducing capital expenditure and minimising essential system downtime. The bridge functionality enables a Syncro panel to be replaced with Taktis within a Syncro network. On a mixed network Taktis panels will function as a Syncro, but once all panels are replaced, the full functionality of the feature-rich Taktis will become available.  This can be done with minimal disruption to the occupants with less cost, stress and risk for all involved.

Taktis Vision repeaters can also be installed on a Syncro network using the bridge feature, providing an easy-to-use, full-colour, touch-screen interface that delivers information on the status of the fire alarm system to single or multiple locations.  Please talk to us about your existing Syncro panels / networks so we can provide an upgrade solution.

Talk To Us

We use market-leading products that take advantage of the latest technology and give you a choice of ongoing support.  As every business is different, we will work with you to provide a system or service contract that is tailored to you.

Plus, our work is backed up by a range of accreditations, approvals and certification, proving our competence and showing we’re the best company for the job.

Get in touch today to find out how we can help you with your fire and security needs.

Telephone:  0845 644 2888
or email: [email protected]

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Senseco Newsletter September 2019

Two New Awards for Senseco

The Senseco team are really proud to have received two prestigious business awards in the last month.  Some of the Senseco team were on hand at our offices to receive our Gold Partner certificate from Notifier, one of our supply partners, as shown above – see second story below for more details.

CarbonNeutral 10 Year Award

We received our impressive 10 Years CarbonNeutral Award which is, of course, made from sustainably sourced and recycled materials.  When Senseco was launched 10 years ago, sustainability was a core value for us from the outset.

The name SensEco was derived from “Sense” as we deal with sensors (for fire and security) and “Eco” for being Eco friendly.   We reduce our carbon usage as much as possible by various schemes and offset any carbon used by funding schemes for renewable energy etc, enabling us to achieve our Carbon Neutral status.

We are pleased to see an improved awareness and focus on the environment and sustainability globally recently and are pleased to be a leader in our industry being the first CarbonNeutral certified fire and security company.

Notifier Gold Partner Award

After a successful business audit, we were awarded our Notifier Gold Partner status and recently received our Gold Partner certificate.  Mick Bull our Business Manager at Notifier also presented Lee Thompson, Head of Sales and Marketing at Senseco, with a celebration cake, which was very well received by all the staff who were in the office!

Senseco have had a long and successful partnership with Notifier and have been involved with many prestigious projects using Notifier products / systems.  The business audit was a thorough audit to assess our technical competence and customer service, a strict criteria had to be met to become a Gold Partner. This ensures we have sufficient staff and engineers trained on the whole of the Notifier range, our technical support calls were audited, our proposals and business processes were also audited as well as making sure we have our fire industry training, certification and accreditations.  This will give our clients confidence of our abilities and strong manufacturer partnerships.

 

Talk To Us

We use market-leading products that take advantage of the latest technology and give you a choice of ongoing support.  As every business is different, we will work with you to provide a system or service contract that is tailored to you.

Plus, our work is backed up by a range of accreditations, approvals and certification, proving our competence and showing we’re the best company for the job.

Get in touch today to find out how we can help you with your fire and security needs.

Telephone:  0845 644 2888
or email: [email protected]

 

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Senseco Systems - Apprenticeships - Investing in the Future

Apprenticeships – Investing in the Future

Senseco are committed to our Apprenticeship Programme, investing in the future of our business and our industry.  We recently welcomed our new apprentices, Ben and Joe, along with their parents, to our offices to sign their apprenticeship contracts and meet the Senseco team.  Their apprenticeship journey will encompass all departments within the company, alongside studying for their Trailblazer Apprenticeship in Fire and Security to get a good all-round understanding of our business and the Fire and Security industry.  The Directors of Senseco are all ex apprentices and we have many apprentice success stories within Senseco.  There are several colleagues within the business that started with Senseco as apprentices and are now in sales, finance, service administration, minor projects and service engineering roles.  Below, we catch up with our third-year apprentices starting their final year before going into their chosen role.

Lewis – Currently in the Sales Team

Lewis has worked around the business experiencing a variety of hands on / site-based roles and office / administration roles. Lewis has realised he is more suited to an office based or sales role.  He is naturally confident and charismatic which works well in a sales environment and has enjoyed meeting clients, carrying out surveys and putting quotations together for system alterations and minor projects.  He is learning the art of balancing client demands for a quick turnaround of quotations, whilst also ensuring they are technically accurate.

Jamie – Currently in the Minor Projects Team

Jamie has enjoyed working in a variety of roles during his apprenticeship and is currently in the minor projects and system alterations team.  He now has his own company van and is proving to be a very valuable member of the team, working in this busy environment.  He is always helpful and quick to learn and working in this team gives a good exposure to the many different systems that we support and includes installation, commissioning and problem solving.

Alex – Currently in the Service Team

Alex is currently working in the service team and we caught up with him when he was working nights in a prestigious, landmark building in London, where he was working as a second engineer.  He was paired with one of our fully qualified engineers, who not that long ago completed this Senseco apprenticeship.  Many apprentices go on to make great engineers in our various engineering teams, but as the above shows, we have apprentices who end up in a variety of different roles within the company.

 

Talk To Us

We use market-leading products that take advantage of the latest technology and give you a choice of ongoing support.  As every business is different, we will work with you to provide a system or service contract that is tailored to you.

Plus, our work is backed up by a range of accreditations, approvals and certification, proving our competence and showing we’re the best company for the job.

Get in touch today to find out how we can help you with your fire and security needs.

Telephone:  0845 644 2888
or email: [email protected]

 

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Celebrating 10 years of Senseco Systems - Part 3

Senseco 10 Year Anniversary Facts – Part 3

Here’s the concluding part in our “10 facts about Senseco and our achievements” series to celebrate our 10th anniversary.  We want to say a big thank you to our customers, staff and suppliers for making this an amazing journey and we’re looking forward to the next 10 years and beyond.

In 2009 when Senseco was formed, we set out with several prestigious contracts covering sectors including offices, retail and banking. 10 years on, we still have many of these same contracts and loyal clients which is an incredible achievement!  We continue to build our client base and contracts through customer service, technical ability and strong relationships.
We support apprenticeships, with the directors of Senseco being former apprentices in the fire and rail industries.  We take on new apprentices each year across the business in a variety of office and field based roles.  We have former Senseco apprentices who have risen through the ranks to senior positions within the company.
Whilst Senseco has been in business for 10 years, the directors and many of the staff have worked together for many years before this.  We have a close knit team who are looking forward to the next 10 years in business and beyond.

If you are interested in a maintenance contract, new installation, system refurbishment / upgrade please contact us on [email protected].  If you’d like to join our incredible team contact us on [email protected]

 

Talk To Us

We use market-leading products that take advantage of the latest technology and give you a choice of ongoing support.  As every business is different, we will work with you to provide a system or service contract that is tailored to you.

Plus, our work is backed up by a range of accreditations, approvals and certification, proving our competence and showing we’re the best company for the job.

Get in touch today to find out how we can help you with your fire and security needs.

Telephone:  0845 644 2888
or email: [email protected]

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Celebrating 10 years of Senseco Systems - Part 2

Senseco 10 Year Anniversary Facts – Part 2

To continue our 10 year anniversary celebration newsletters thanking our customers, staff and suppliers, we’d like to share the next three facts in our “10 facts about Senseco and our achievements” series with you, look our for our last instalment over the coming weeks.

We were recently awarded the updated ISO9001 quality and ISO14001 environment accreditations with scores over 90% in our audit. Quality and environment are an integral part of our business and part of our core values.
In the last year we achieved top honours from some of our manufacturer partners, being awarded gold partner status by Notifier (part of the Honeywell Group), platinum partner by Siemens Building Technologies and gold partner by Baldwin Boxall (voice alarm). These are the highest standards achievable with each of these three key manufacturers. We pride ourselves in being able to provide our clients with a choice of the best products and systems on the market.
After our 10th year of trading we are proud to have achieved 10 years of growth, 10 years of investment in staff / training and 10 years of great client feedback for exceptional customer service.

If you are interested in a maintenance contract, new installation, system refurbishment / upgrade please contact us on [email protected].  If you’d like to join our incredible team contact us on [email protected]

Talk To Us

We use market-leading products that take advantage of the latest technology and give you a choice of ongoing support.  As every business is different, we will work with you to provide a system or service contract that is tailored to you.

Plus, our work is backed up by a range of accreditations, approvals and certification, proving our competence and showing we’re the best company for the job.

Get in touch today to find out how we can help you with your fire and security needs.

Telephone:  0845 644 2888
or email: [email protected]

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Celebrating 10 years of Senseco Systems

Senseco our pleased to announce we have just completed our 10th year in business.

We want to say a big thank you to our customers, staff and suppliers. To celebrate our 10 year anniversary from when Senseco started in May 2009, we’d like to share 10 facts about Senseco and our achievements with you, here are the first four, the next ones will follow over the coming weeks:

The name “SensEco” was derived from “Sense and “Eco” as we deal with Sensors of all kind (smoke, heat, security etc) and Eco as being environmentally friendly is at the core of our business.
We are receiving an award in recognition of Senseco achieving 10 years as a Carbon Neutral Company. This year we will be offsetting our carbon footprint by supporting Theni Wind Power project in India which is helping to tackle India’s energy shortage and increasing power demands by enhancing renewable energy capacity.  We have supported similar projects in the UK and all over the world in our 10 year history of achieving Carbon Neutral Status.
We have one of the most diverse product and service offerings in our industry covering all aspects of fire, suppression, security, voice and integration
We were awarded one of the inaugural Top 100 Preferred Suppliers to CBRE across all disciplines (out of thousands of suppliers to CBRE) in December 2018

If you are interested in a maintenance contract, new installation, system refurbishment / upgrade please contact us on [email protected].  If you’d like to join our incredible team contact us on [email protected]

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Brexit Contingency Planning

As the UK faces uncertainty over Brexit and various different possible outcomes, we wanted to contact our clients in relation to contingency planning.

As a responsible service provider supporting critical fire and security systems in our client’s premises, we have approached a number of our key suppliers / manufacturers for their individual statements regarding continued supply of critical spares and products. As an independent company we support a wide variety of systems from different manufacturers. We have put a table together which has been collated from the manufacturer statements we have received.

Although various manufacturers are putting steps in place to ensure continuity of supply of parts, our recommendation is for clients to hold site spares. Whilst we hold some essential spares ourselves at our head office and our engineers have a basic “vehicle stock”, as we support such a wide variety of systems it is impossible for us to carry spares for every single type of system we support.

Holding site spares is our recommendation regardless of Brexit, but uncertainly over supply of spare parts after Brexit increases the need to do this. By holding site spares it means you have surety of supply and it also means that on a maintenance visit if we find a device or component is faulty, we may be able to change it there and then, rather than charge for a repeat visit to change the part. It therefore makes better commercial sense as well as providing back up in case of device or critical component failure, so your system is not compromised. Please advise if you would like us to quote for critical spares for your site.

Systems installed in the UK are generally manufactured to and certified to European standards and are CE marked. British standards apply to fire alarm system design, installation, commissioning and maintenance which we are certified to carry out via our LPS1014 and BAFE SP203 accreditations. Therefore, we do not see any imminent change to this.

As we are a specialist systems service provider, we install new systems and maintain / update / amend existing systems, we do not envisage Brexit having any significant effect on our day to day business, providing we can get access to parts / equipment from the various manufacturers we use. We will still offer our planned and reactive maintenance and project works with our UK based engineering workforce, with back up from our head office based in Kent.

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Seasons Greetings To All Our Clients

 

We would like to thank all of our clients for their support during the year and pass on our best wishes for the festive season.   2018 has been an amazing year for Senseco.  Our big focus for the year has been customer service and we have made many improvements to our processes and ways in which we interact with our clients to raise customer service to the next level.  We have retained and won many prestigious maintenance contracts in various sectors including commercial buildings, hospitals, data centres and hotels.  We have also secured some major projects including new build residential blocks at Wood Wharf (adjacent to Canary Wharf), various system replacements and migrations in existing working buildings and a variety of water mist and gas extinguishing projects for generator enclosures and critical areas.  We have carried out a variety of seminars and CPD presentations on such diverse subjects as fire suppression / extinguishing systems, false alarm reduction and fire system legislation.  We also launched our new website, corporate brochure, case studies and British Standards guides.  We’re looking forward to working with you in 2019

Christmas Jumper Day At Senseco

The Senseco Team were pleased to wear their best woollies to support Christmas Jumper Day on Friday 14th Dec to raise money for Save the Children.  This was the latest in a line of themed days we’ve had this year to raise money for charity. We recently had our spooky Halloween coffee morning with an impressive array of costumes to raise money for the ‘You Can’ Youth Cancer support charity.  In August to celebrate our fabulous summer we held our Hawaiian themed dress down day with some colourful costumes, to raise money for Cancer Research.  Any excuse to dress up (or dress down) and the Senseco team are in!  We also supported and sponsored a number of our client’s charity events including the Synecore Golf Day which raised enough money to buy a Variety Club Sunshine Coach.  We also sponsored the kit for the CBRE Hauts-de-France Bike Ride which was a three-day, 300 mile, cycle through the hills of Hauts-de-France to raise funds for Action for Children

Call Out Cover Over The Festive Period

The Senseco head office closes shortly after lunch on Christmas Eve and reopens on Wednesday 2nd January 2019. However, we have our call out service operational and engineers on standby for emergency call outs during the festive period as part of our 24 / 7 / 365 back up service to our clients.  Just use our normal call out number of 0845 644 2888 for emergencies during the festive period, or at any other time.

 

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Senseco Newsletter October 2018

Fire Safety Seminar: 22nd Nov 2018 London

We are running an afternoon seminar in a private members club in Covent Garden on fire safety which provides essential information for specifiers, end users, facilities management companies, consultants and contractors.  Spaces are limited so please e-mail [email protected] to book your space.  There have been many high-profile fire incidents in the last two years – but what have we learnt from them?  This seminar discusses important issues on fire safety and focuses on the key areas below.

Legislation, Compliance and Standards

We will highlight some of the key recommendations from the “Hackitt report” i.e. “Building a Safer Future – Independent Review of Building Regulations and Fire Safety”. We will discuss what you need to do to keep compliant with the law and provide information on fire safety legislation and fire system standards.

Maintenance and Competence

Under fire safety legislation any and all equipment installed for the purposes of fire safety must be maintained in good working order, which must be carried out by a competent person.  The importance of effective maintenance cannot be stressed enough, but not all maintenance contracts are equal.  We will discuss the important things to look for with fire system service providers and maintenance proposals.

Detecting Real Fires and Reducing False Alarms

It is vital that real fires are detected quickly to provide the fastest response to ensure the safety of all building occupants.  But it is also vitally important to minimize unwanted alarms as these can lead to complacency and waste fire service resources which can also lead to fines.  We will discuss various detection technology and measures to reduce unwanted alarms.  We will demonstrate false alarm immune detection where we offer our FAITH (False Alarm Immune TecHnology) guarantee.

 

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Fire Safety Seminar - Covent Garden

Informal event in a luxurious private members club.

There have been many high profile fire incidents in the last two years – but what have we learnt from them?

 

 

This seminar discusses important issues on fire safety and focuses on the key areas below:

LEGISLATION, COMPLIANCE AND STANDARDS
We will highlight some of the key recommendations from the “Hackitt report” i.e. “Building a Safer Future – Independent Review of Building Regulations and Fire Safety”.
We will discuss what you need to do to keep compliant with the law and provide information on fire safety legislation and fire system standards.

MAINTENANCE AND COMPETENCE
Under fire safety legislation any and all equipment installed for the purposes of fire safety must be maintained in good working order, which must be carried out by a competent person. The importance of effective maintenance cannot be stressed enough, but not all maintenance contracts are equal. We will discuss the important things to look for with fire system service providers and maintenance proposals.

DETECTING REAL FIRES AND REDUCING FALSE ALARMS
It is vital that real fires are detected quickly to provide the fastest response to ensure the safety of all building occupants. But it is also vitally important to minimize unwanted alarms as these can lead to complacency and waste fire service resources which can also lead to fines. We will discuss various detection technology and measures to reduce unwanted alarms. We will demonstrate false alarm immune detection where we offer our FAITH (False Alarm Immune TecHnology) guarantee.

OTHER INDUSTRY NEWS AND INNOVATIONS
We have other industry news and innovations to discuss at the event.

 

Spaces will be very limited for this exclusive event & attendance it is by invitation only therefore please register your interest by e-mailing [email protected] or calling 0845 644 2888 asking for seminar bookings.

 

Download PDF here

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Our Product Partners

We are proud to be distributors for many leading product manufacturers across all areas of our business. We service and maintain equipment from most manufacturers, including closed protocol systems. In addition, we can install the majority of products and systems on the market, to suit existing installations and meet your individual needs.   Here’s an example of some of the manufacturers / products we work with.

  • Baldwin Boxall
  • Advanced
  • American Dynamics
  • Aquamist
  • Argonite
  • Avigilon
  • C-Cure
  • ED
  • EST
  • FIREscape
  • FirePro
  • FM200
  • Hochiki
  • Honeywell
  • Notifier Honeywell
  • Gold Partner
  • Janus
  • Novec
  • Penton
  • Pro-Inert
  • Siemens
  • Truvision
  • Ziton
  • Grosvenor
  • Hyfire Authorised Partner
  • Indigovision
  • Inergen
  • Kentec
  • Kentec Installation
  • Siemens
  • Sateon
  • Apollo
  • Sapphire
  • Vesda

Talk To Us

We use market-leading products that take advantage of the latest technology and give you a choice of ongoing support.  As every business is different, we will work with you to provide a system or service contract that is tailored to you.

Plus, our work is backed up by a range of accreditations, approvals and certification, proving our competence and showing we’re the best company for the job.

Get in touch today to find out how we can help you with your fire and security needs.

Contact UsTelephone:  0845 644 2888
or email: [email protected]