Senseco Systems – COVID-19 Coronavirus Statement and Policies

Author: Senseco

Senseco April 2020 Newsletter

Keeping Connected During Difficult Times

In these difficult times, staying connected with the critical systems on your site, whilst working remotely is more important than ever.  We have had many client requests for remote monitoring and connectivity and we are here to help you with this.  Senseco can offer monitoring contracts utilising an Alarm Receiving Centre to ensure your fire and security systems are monitored 24/7 and incidents can be responded to without delay.  However, we can go further than that by offering our ECO (Engineering Communication Online) and ECO+ service.  We offer a range of solutions to provide you with push notifications to your mobile phone to signal whenever there is a fire reported on site and fault signals can be directed to different staff / user groups.  Depending on your systems on site, we may be able to offer ECO+ allowing two way communication with your system for remote diagnostics in the event of a fault, prior to a maintenance visit or to carry out a health check.   We are here to help and support our contracted and non-contracted clients in these difficult times to ensure you stay connected with critical systems on your site.  Click here for more information

We are here to help during the COVID-19 Crisis

Senseco are still working and continue to play our part in keeping our client’s premises and key parts of the UK safe from fire and security risks. We understand the importance of the role we play and the reliance our clients place on us.  The welfare of our staff and our clients is of paramount importance and we closely monitor Government and Public Health England advice and take steps to mitigate risk to our staff and clients which can be found on our full COVID-19 Statement.

As such we are here to support you. We will continue to provide our 24 / 7 / 365 call out facility for emergency call outs which is available by ringing 0845 644 2888.  We will continue to provide planned preventative maintenance and remedial works on fire and security systems, which is as important as ever in critical buildings and buildings with no or low occupancy. We understand the importance of ensuring systems continue to be maintained and looked after to ensure they are fully operational, you remain compliant with fire safety legislation and your insurance cover is not affected.  We are here to help and will be as flexible as possible to meet your needs in these unprecedented times of difficulty.

At this challenging time we would also like to pass our thanks to our incredible team that have continued to adapt to various changes and continue to support Senseco Systems fully.  We would also like to pass our sincere best wishes to our clients, suppliers and their families and wish you all good health and safety at this challenging time.

 

Talk To Us

We use market-leading products that take advantage of the latest technology and give you a choice of ongoing support.  As every business is different, we will work with you to provide a system or service contract that is tailored to you.

Plus, our work is backed up by a range of accreditations, approvals and certification, proving our competence and to help keep you and your systems compliant.

Get in touch today to find out how we can help you with your fire and security needs.

Telephone:  0845 644 2888
or email: [email protected]

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Senseco COVID-19 Newsletter - March 2020

We are here to help during the COVID-19 Crisis

Senseco has recently updated it’s COVID-19 Coronavirus Policy, we are closely monitoring Government and Public Health England advice and updating our team regularly. The welfare of our staff and our clients is of paramount importance.  As a business we have taken steps to mitigate risk to our staff which can be found on our full COVID-19 Statement.

Senseco will continue to play our part in keeping the key parts of the UK safe from fire and security risks. We understand the importance of the role we play and the reliance our clients place on us, and we have to pull together to assist the country, where we can. Nurses, doctors, and medical teams are in hospitals, needing fire and security coverage.  Some children and teachers are in schools, needing fire and security coverage, data centres need to keep internet and financial services operating. Buildings of high national importance are empty or have minimal occupancy and maintaining working fire and security systems is massively important.

As such we are here to support you. We will continue to provide our 24 / 7 / 365 call out facility for emergency call outs which is available by ringing 0845 644 2888.  We will continue to provide planned preventative maintenance and remedial works on fire and security systems, which is as important as ever in critical buildings and buildings with no or low occupancy. We understand the importance of ensuring systems continue to be maintained and looked after to ensure they are fully operational, you remain compliant with fire safety legislation and your insurance cover is not affected.  We are here to help and will be as flexible as possible to meet your needs in these unprecedented times of difficulty.

At this challenging time we would also like to pass our thanks to our incredible team that have continued to adapt to various changes and continue to support Senseco Systems fully.  We would also like to pass our sincere best wishes to our clients, suppliers and their families and wish you all good health and safety at this challenging time.

FIA (Fire Industry Association) and Government Guidance

The FIA, who are our industry body, continue to be a useful source of information during this ever changing situation.  They understand the vital role of keeping fire systems operational at this time and recently sought government clarification as below:

“Security & fire safety personnel can play a vital role at this time of national challenge. People working in these sectors who are essential to national infrastructure are “Key Workers” for the purposes of the Government’s guidance on COVID-19”
James Brokenshire, Minister of State for Security at the Home Office

The FIA are continuing to provide updated information and clarifications on certain roles and responsibilities in our industry which are considered essential.  To go to the FIA website and for further information click here

Talk To Us

f you would like any further information please speak to your normal Senseco contact or use the details below:

Telephone:  0845 644 2888
or email: [email protected]

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Senseco December 2019 Newsletter

Seasons Greetings To All Our Clients

We would like to thank all of our clients for their support during the year and pass on our best wishes for the festive season.   We have had another great year, none of which would be possible without you, our loyal client base.  2019 has been a big year for Senseco as we celebrated 10 years in business, we have held a number of 10 year celebration events during the year.  As well as the celebrations, we have had a busy year with a lot of hard work put in by everybody.  Our maintenance base has grown with us securing some very prestigious contracts and landmark sites.  We have also had a very successful year for projects, securing some major projects for system replacements on existing sites and also some new build projects.   We really do appreciate our growing client base, who we strive to give a first class level of service to in all areas of the business. We wish you and your families an enjoyable Christmas and successful New Year.

Christmas Jumper Day At Senseco

The Senseco Team were pleased to wear their best winter woollies to support Christmas Jumper Day on Friday 13th Dec to raise money for Save the Children.  This was the latest in a line of themed days we’ve had this year to raise money for charity. In addition to nationally recognised days / events such as Christmas Jumper Day and Macmillan Coffee Morning, we have supported a number of local charities with company led and individual employee initiatives.

Call Out Cover Over The Festive Period

The Senseco head office closes shortly after lunchtime on Christmas Eve and reopens on Thursday 2nd January 2020. However, we have our call out service operational and engineers on standby for emergency call outs during the festive period as part of our 24 / 7 / 365 back up service to our clients.  Just use our normal call out number of 0845 644 2888 for emergencies during the festive period, or at any other time.

 

Talk To Us

We use market-leading products that take advantage of the latest technology and give you a choice of ongoing support.  As every business is different, we will work with you to provide a system or service contract that is tailored to you.

Plus, our work is backed up by a range of accreditations, approvals and certification, proving our competence and showing we’re the best company for the job.

Get in touch today to find out how we can help you with your fire and security needs.

Telephone:  0845 644 2888
or email: [email protected]

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Senseco Newsletter October 2019

Senseco Certified as a Kentec Installation Partner

Senseco are pleased to be awarded Kentec Installation Partner (KIP) Status.  Brett Boyd, BDM of Kentec handed over the Partnership Certificate to Emma Manuel, HR Manager of Senseco, while Allison Datson, Director of Operations of Kentec handed over the “KIP” Plaque to Lee Thompson, Sales and Marketing Director of Senseco.  Being awarded as Kentec Installation Partners is a recognition of the training undertaken by Senseco and the competence demonstrated to undertake large projects, in particular Kentec Syncro to Taktis Bridge migrations.  Being a KIP allows Senseco to offer a greater range of services and level of support to our clients, backed up by our partnership with Kentec.

Kentec Syncro to Taktis Migration

One of the benefits of being a Kentec Installation Partner is access to the Taktis/Syncro Bridge, which is only available to KIPs.  The Taktis/Syncro Bridge Functionality is for phased panel upgrades on networked systems.  This is a unique solution for migrating Syncro panel networks to the latest Taktis technology, protecting the end user’s long-term investment.

Senseco have already carried this out and have a number of projects ongoing, including a large 18 panel network for a major transportation hub. The ability to set up a replica of the client’s network with mixed panels off site in Kentec’s factory is a major benefit.  With the Syncro/Taktis bridge functionality it is possible to upgrade existing networks from legacy Syncro fire panels to the new highly-sophisticated and scalable Taktis control panel. Upgrades can be carried out on a panel-by-panel basis, reducing capital expenditure and minimising essential system downtime. The bridge functionality enables a Syncro panel to be replaced with Taktis within a Syncro network. On a mixed network Taktis panels will function as a Syncro, but once all panels are replaced, the full functionality of the feature-rich Taktis will become available.  This can be done with minimal disruption to the occupants with less cost, stress and risk for all involved.

Taktis Vision repeaters can also be installed on a Syncro network using the bridge feature, providing an easy-to-use, full-colour, touch-screen interface that delivers information on the status of the fire alarm system to single or multiple locations.  Please talk to us about your existing Syncro panels / networks so we can provide an upgrade solution.

Talk To Us

We use market-leading products that take advantage of the latest technology and give you a choice of ongoing support.  As every business is different, we will work with you to provide a system or service contract that is tailored to you.

Plus, our work is backed up by a range of accreditations, approvals and certification, proving our competence and showing we’re the best company for the job.

Get in touch today to find out how we can help you with your fire and security needs.

Telephone:  0845 644 2888
or email: [email protected]

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Senseco Newsletter September 2019

Two New Awards for Senseco

The Senseco team are really proud to have received two prestigious business awards in the last month.  Some of the Senseco team were on hand at our offices to receive our Gold Partner certificate from Notifier, one of our supply partners, as shown above – see second story below for more details.

CarbonNeutral 10 Year Award

We received our impressive 10 Years CarbonNeutral Award which is, of course, made from sustainably sourced and recycled materials.  When Senseco was launched 10 years ago, sustainability was a core value for us from the outset.

The name SensEco was derived from “Sense” as we deal with sensors (for fire and security) and “Eco” for being Eco friendly.   We reduce our carbon usage as much as possible by various schemes and offset any carbon used by funding schemes for renewable energy etc, enabling us to achieve our Carbon Neutral status.

We are pleased to see an improved awareness and focus on the environment and sustainability globally recently and are pleased to be a leader in our industry being the first CarbonNeutral certified fire and security company.

Notifier Gold Partner Award

After a successful business audit, we were awarded our Notifier Gold Partner status and recently received our Gold Partner certificate.  Mick Bull our Business Manager at Notifier also presented Lee Thompson, Head of Sales and Marketing at Senseco, with a celebration cake, which was very well received by all the staff who were in the office!

Senseco have had a long and successful partnership with Notifier and have been involved with many prestigious projects using Notifier products / systems.  The business audit was a thorough audit to assess our technical competence and customer service, a strict criteria had to be met to become a Gold Partner. This ensures we have sufficient staff and engineers trained on the whole of the Notifier range, our technical support calls were audited, our proposals and business processes were also audited as well as making sure we have our fire industry training, certification and accreditations.  This will give our clients confidence of our abilities and strong manufacturer partnerships.

 

Talk To Us

We use market-leading products that take advantage of the latest technology and give you a choice of ongoing support.  As every business is different, we will work with you to provide a system or service contract that is tailored to you.

Plus, our work is backed up by a range of accreditations, approvals and certification, proving our competence and showing we’re the best company for the job.

Get in touch today to find out how we can help you with your fire and security needs.

Telephone:  0845 644 2888
or email: [email protected]

 

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Senseco Systems - Apprenticeships - Investing in the Future

Apprenticeships – Investing in the Future

Senseco are committed to our Apprenticeship Programme, investing in the future of our business and our industry.  We recently welcomed our new apprentices, Ben and Joe, along with their parents, to our offices to sign their apprenticeship contracts and meet the Senseco team.  Their apprenticeship journey will encompass all departments within the company, alongside studying for their Trailblazer Apprenticeship in Fire and Security to get a good all-round understanding of our business and the Fire and Security industry.  The Directors of Senseco are all ex apprentices and we have many apprentice success stories within Senseco.  There are several colleagues within the business that started with Senseco as apprentices and are now in sales, finance, service administration, minor projects and service engineering roles.  Below, we catch up with our third-year apprentices starting their final year before going into their chosen role.

Lewis – Currently in the Sales Team

Lewis has worked around the business experiencing a variety of hands on / site-based roles and office / administration roles. Lewis has realised he is more suited to an office based or sales role.  He is naturally confident and charismatic which works well in a sales environment and has enjoyed meeting clients, carrying out surveys and putting quotations together for system alterations and minor projects.  He is learning the art of balancing client demands for a quick turnaround of quotations, whilst also ensuring they are technically accurate.

Jamie – Currently in the Minor Projects Team

Jamie has enjoyed working in a variety of roles during his apprenticeship and is currently in the minor projects and system alterations team.  He now has his own company van and is proving to be a very valuable member of the team, working in this busy environment.  He is always helpful and quick to learn and working in this team gives a good exposure to the many different systems that we support and includes installation, commissioning and problem solving.

Alex – Currently in the Service Team

Alex is currently working in the service team and we caught up with him when he was working nights in a prestigious, landmark building in London, where he was working as a second engineer.  He was paired with one of our fully qualified engineers, who not that long ago completed this Senseco apprenticeship.  Many apprentices go on to make great engineers in our various engineering teams, but as the above shows, we have apprentices who end up in a variety of different roles within the company.

 

Talk To Us

We use market-leading products that take advantage of the latest technology and give you a choice of ongoing support.  As every business is different, we will work with you to provide a system or service contract that is tailored to you.

Plus, our work is backed up by a range of accreditations, approvals and certification, proving our competence and showing we’re the best company for the job.

Get in touch today to find out how we can help you with your fire and security needs.

Telephone:  0845 644 2888
or email: [email protected]

 

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Celebrating 10 years of Senseco Systems - Part 3

Senseco 10 Year Anniversary Facts – Part 3

Here’s the concluding part in our “10 facts about Senseco and our achievements” series to celebrate our 10th anniversary.  We want to say a big thank you to our customers, staff and suppliers for making this an amazing journey and we’re looking forward to the next 10 years and beyond.

In 2009 when Senseco was formed, we set out with several prestigious contracts covering sectors including offices, retail and banking. 10 years on, we still have many of these same contracts and loyal clients which is an incredible achievement!  We continue to build our client base and contracts through customer service, technical ability and strong relationships.
We support apprenticeships, with the directors of Senseco being former apprentices in the fire and rail industries.  We take on new apprentices each year across the business in a variety of office and field based roles.  We have former Senseco apprentices who have risen through the ranks to senior positions within the company.
Whilst Senseco has been in business for 10 years, the directors and many of the staff have worked together for many years before this.  We have a close knit team who are looking forward to the next 10 years in business and beyond.

If you are interested in a maintenance contract, new installation, system refurbishment / upgrade please contact us on [email protected].  If you’d like to join our incredible team contact us on [email protected]

 

Talk To Us

We use market-leading products that take advantage of the latest technology and give you a choice of ongoing support.  As every business is different, we will work with you to provide a system or service contract that is tailored to you.

Plus, our work is backed up by a range of accreditations, approvals and certification, proving our competence and showing we’re the best company for the job.

Get in touch today to find out how we can help you with your fire and security needs.

Telephone:  0845 644 2888
or email: [email protected]

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Celebrating 10 years of Senseco Systems - Part 2

Senseco 10 Year Anniversary Facts – Part 2

To continue our 10 year anniversary celebration newsletters thanking our customers, staff and suppliers, we’d like to share the next three facts in our “10 facts about Senseco and our achievements” series with you, look our for our last instalment over the coming weeks.

We were recently awarded the updated ISO9001 quality and ISO14001 environment accreditations with scores over 90% in our audit. Quality and environment are an integral part of our business and part of our core values.
In the last year we achieved top honours from some of our manufacturer partners, being awarded gold partner status by Notifier (part of the Honeywell Group), platinum partner by Siemens Building Technologies and gold partner by Baldwin Boxall (voice alarm). These are the highest standards achievable with each of these three key manufacturers. We pride ourselves in being able to provide our clients with a choice of the best products and systems on the market.
After our 10th year of trading we are proud to have achieved 10 years of growth, 10 years of investment in staff / training and 10 years of great client feedback for exceptional customer service.

If you are interested in a maintenance contract, new installation, system refurbishment / upgrade please contact us on [email protected].  If you’d like to join our incredible team contact us on [email protected]

Talk To Us

We use market-leading products that take advantage of the latest technology and give you a choice of ongoing support.  As every business is different, we will work with you to provide a system or service contract that is tailored to you.

Plus, our work is backed up by a range of accreditations, approvals and certification, proving our competence and showing we’re the best company for the job.

Get in touch today to find out how we can help you with your fire and security needs.

Telephone:  0845 644 2888
or email: [email protected]

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Celebrating 10 years of Senseco Systems

Senseco our pleased to announce we have just completed our 10th year in business.

We want to say a big thank you to our customers, staff and suppliers. To celebrate our 10 year anniversary from when Senseco started in May 2009, we’d like to share 10 facts about Senseco and our achievements with you, here are the first four, the next ones will follow over the coming weeks:

The name “SensEco” was derived from “Sense and “Eco” as we deal with Sensors of all kind (smoke, heat, security etc) and Eco as being environmentally friendly is at the core of our business.
We are receiving an award in recognition of Senseco achieving 10 years as a Carbon Neutral Company. This year we will be offsetting our carbon footprint by supporting Theni Wind Power project in India which is helping to tackle India’s energy shortage and increasing power demands by enhancing renewable energy capacity.  We have supported similar projects in the UK and all over the world in our 10 year history of achieving Carbon Neutral Status.
We have one of the most diverse product and service offerings in our industry covering all aspects of fire, suppression, security, voice and integration
We were awarded one of the inaugural Top 100 Preferred Suppliers to CBRE across all disciplines (out of thousands of suppliers to CBRE) in December 2018

If you are interested in a maintenance contract, new installation, system refurbishment / upgrade please contact us on [email protected].  If you’d like to join our incredible team contact us on [email protected]

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Our Product Partners

We are proud to be distributors for many leading product manufacturers across all areas of our business. We service and maintain equipment from most manufacturers, including closed protocol systems. In addition, we can install the majority of products and systems on the market, to suit existing installations and meet your individual needs.   Here’s an example of some of the manufacturers / products we work with.

  • Baldwin Boxall
  • Advanced
  • American Dynamics
  • Aquamist
  • Argonite
  • Avigilon
  • C-Cure
  • ED
  • EST
  • FIREscape
  • FirePro
  • FM200
  • Hochiki
  • Honeywell
  • Notifier Honeywell
  • Gold Partner
  • Janus
  • Novec
  • Penton
  • Pro-Inert
  • Siemens
  • Truvision
  • Ziton
  • Grosvenor
  • Hyfire Authorised Partner
  • Indigovision
  • Inergen
  • Kentec
  • Kentec Installation
  • Siemens
  • Sateon
  • Apollo
  • Sapphire
  • Vesda

Talk To Us

We use market-leading products that take advantage of the latest technology and give you a choice of ongoing support.  As every business is different, we will work with you to provide a system or service contract that is tailored to you.

Plus, our work is backed up by a range of accreditations, approvals and certification, proving our competence and showing we’re the best company for the job.

Get in touch today to find out how we can help you with your fire and security needs.

Contact UsTelephone:  0845 644 2888
or email: [email protected]