Senseco Newsletter September 2019

Category: News

Senseco Newsletter September 2019

Two New Awards for Senseco

The Senseco team are really proud to have received two prestigious business awards in the last month.  Some of the Senseco team were on hand at our offices to receive our Gold Partner certificate from Notifier, one of our supply partners, as shown above – see second story below for more details.

CarbonNeutral 10 Year Award

We received our impressive 10 Years CarbonNeutral Award which is, of course, made from sustainably sourced and recycled materials.  When Senseco was launched 10 years ago, sustainability was a core value for us from the outset.

The name SensEco was derived from “Sense” as we deal with sensors (for fire and security) and “Eco” for being Eco friendly.   We reduce our carbon usage as much as possible by various schemes and offset any carbon used by funding schemes for renewable energy etc, enabling us to achieve our Carbon Neutral status.

We are pleased to see an improved awareness and focus on the environment and sustainability globally recently and are pleased to be a leader in our industry being the first CarbonNeutral certified fire and security company.

Notifier Gold Partner Award

After a successful business audit, we were awarded our Notifier Gold Partner status and recently received our Gold Partner certificate.  Mick Bull our Business Manager at Notifier also presented Lee Thompson, Head of Sales and Marketing at Senseco, with a celebration cake, which was very well received by all the staff who were in the office!

Senseco have had a long and successful partnership with Notifier and have been involved with many prestigious projects using Notifier products / systems.  The business audit was a thorough audit to assess our technical competence and customer service, a strict criteria had to be met to become a Gold Partner. This ensures we have sufficient staff and engineers trained on the whole of the Notifier range, our technical support calls were audited, our proposals and business processes were also audited as well as making sure we have our fire industry training, certification and accreditations.  This will give our clients confidence of our abilities and strong manufacturer partnerships.

 

Talk To Us

We use market-leading products that take advantage of the latest technology and give you a choice of ongoing support.  As every business is different, we will work with you to provide a system or service contract that is tailored to you.

Plus, our work is backed up by a range of accreditations, approvals and certification, proving our competence and showing we’re the best company for the job.

Get in touch today to find out how we can help you with your fire and security needs.

Telephone:  0845 644 2888
or email: [email protected]

 

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Senseco Systems - Apprenticeships - Investing in the Future

Apprenticeships – Investing in the Future

Senseco are committed to our Apprenticeship Programme, investing in the future of our business and our industry.  We recently welcomed our new apprentices, Ben and Joe, along with their parents, to our offices to sign their apprenticeship contracts and meet the Senseco team.  Their apprenticeship journey will encompass all departments within the company, alongside studying for their Trailblazer Apprenticeship in Fire and Security to get a good all-round understanding of our business and the Fire and Security industry.  The Directors of Senseco are all ex apprentices and we have many apprentice success stories within Senseco.  There are several colleagues within the business that started with Senseco as apprentices and are now in sales, finance, service administration, minor projects and service engineering roles.  Below, we catch up with our third-year apprentices starting their final year before going into their chosen role.

Lewis – Currently in the Sales Team

Lewis has worked around the business experiencing a variety of hands on / site-based roles and office / administration roles. Lewis has realised he is more suited to an office based or sales role.  He is naturally confident and charismatic which works well in a sales environment and has enjoyed meeting clients, carrying out surveys and putting quotations together for system alterations and minor projects.  He is learning the art of balancing client demands for a quick turnaround of quotations, whilst also ensuring they are technically accurate.

Jamie – Currently in the Minor Projects Team

Jamie has enjoyed working in a variety of roles during his apprenticeship and is currently in the minor projects and system alterations team.  He now has his own company van and is proving to be a very valuable member of the team, working in this busy environment.  He is always helpful and quick to learn and working in this team gives a good exposure to the many different systems that we support and includes installation, commissioning and problem solving.

Alex – Currently in the Service Team

Alex is currently working in the service team and we caught up with him when he was working nights in a prestigious, landmark building in London, where he was working as a second engineer.  He was paired with one of our fully qualified engineers, who not that long ago completed this Senseco apprenticeship.  Many apprentices go on to make great engineers in our various engineering teams, but as the above shows, we have apprentices who end up in a variety of different roles within the company.

 

Talk To Us

We use market-leading products that take advantage of the latest technology and give you a choice of ongoing support.  As every business is different, we will work with you to provide a system or service contract that is tailored to you.

Plus, our work is backed up by a range of accreditations, approvals and certification, proving our competence and showing we’re the best company for the job.

Get in touch today to find out how we can help you with your fire and security needs.

Telephone:  0845 644 2888
or email: [email protected]

 

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Celebrating 10 years of Senseco Systems - Part 3

Senseco 10 Year Anniversary Facts – Part 3

Here’s the concluding part in our “10 facts about Senseco and our achievements” series to celebrate our 10th anniversary.  We want to say a big thank you to our customers, staff and suppliers for making this an amazing journey and we’re looking forward to the next 10 years and beyond.

In 2009 when Senseco was formed, we set out with several prestigious contracts covering sectors including offices, retail and banking. 10 years on, we still have many of these same contracts and loyal clients which is an incredible achievement!  We continue to build our client base and contracts through customer service, technical ability and strong relationships.
We support apprenticeships, with the directors of Senseco being former apprentices in the fire and rail industries.  We take on new apprentices each year across the business in a variety of office and field based roles.  We have former Senseco apprentices who have risen through the ranks to senior positions within the company.
Whilst Senseco has been in business for 10 years, the directors and many of the staff have worked together for many years before this.  We have a close knit team who are looking forward to the next 10 years in business and beyond.

If you are interested in a maintenance contract, new installation, system refurbishment / upgrade please contact us on [email protected].  If you’d like to join our incredible team contact us on [email protected]

 

Talk To Us

We use market-leading products that take advantage of the latest technology and give you a choice of ongoing support.  As every business is different, we will work with you to provide a system or service contract that is tailored to you.

Plus, our work is backed up by a range of accreditations, approvals and certification, proving our competence and showing we’re the best company for the job.

Get in touch today to find out how we can help you with your fire and security needs.

Telephone:  0845 644 2888
or email: [email protected]

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Celebrating 10 years of Senseco Systems - Part 2

Senseco 10 Year Anniversary Facts – Part 2

To continue our 10 year anniversary celebration newsletters thanking our customers, staff and suppliers, we’d like to share the next three facts in our “10 facts about Senseco and our achievements” series with you, look our for our last instalment over the coming weeks.

We were recently awarded the updated ISO9001 quality and ISO14001 environment accreditations with scores over 90% in our audit. Quality and environment are an integral part of our business and part of our core values.
In the last year we achieved top honours from some of our manufacturer partners, being awarded gold partner status by Notifier (part of the Honeywell Group), platinum partner by Siemens Building Technologies and gold partner by Baldwin Boxall (voice alarm). These are the highest standards achievable with each of these three key manufacturers. We pride ourselves in being able to provide our clients with a choice of the best products and systems on the market.
After our 10th year of trading we are proud to have achieved 10 years of growth, 10 years of investment in staff / training and 10 years of great client feedback for exceptional customer service.

If you are interested in a maintenance contract, new installation, system refurbishment / upgrade please contact us on [email protected].  If you’d like to join our incredible team contact us on [email protected]

Talk To Us

We use market-leading products that take advantage of the latest technology and give you a choice of ongoing support.  As every business is different, we will work with you to provide a system or service contract that is tailored to you.

Plus, our work is backed up by a range of accreditations, approvals and certification, proving our competence and showing we’re the best company for the job.

Get in touch today to find out how we can help you with your fire and security needs.

Telephone:  0845 644 2888
or email: [email protected]

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Celebrating 10 years of Senseco Systems

Senseco our pleased to announce we have just completed our 10th year in business.

We want to say a big thank you to our customers, staff and suppliers. To celebrate our 10 year anniversary from when Senseco started in May 2009, we’d like to share 10 facts about Senseco and our achievements with you, here are the first four, the next ones will follow over the coming weeks:

The name “SensEco” was derived from “Sense and “Eco” as we deal with Sensors of all kind (smoke, heat, security etc) and Eco as being environmentally friendly is at the core of our business.
We are receiving an award in recognition of Senseco achieving 10 years as a Carbon Neutral Company. This year we will be offsetting our carbon footprint by supporting Theni Wind Power project in India which is helping to tackle India’s energy shortage and increasing power demands by enhancing renewable energy capacity.  We have supported similar projects in the UK and all over the world in our 10 year history of achieving Carbon Neutral Status.
We have one of the most diverse product and service offerings in our industry covering all aspects of fire, suppression, security, voice and integration
We were awarded one of the inaugural Top 100 Preferred Suppliers to CBRE across all disciplines (out of thousands of suppliers to CBRE) in December 2018

If you are interested in a maintenance contract, new installation, system refurbishment / upgrade please contact us on [email protected].  If you’d like to join our incredible team contact us on [email protected]

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Brexit Contingency Planning

As the UK faces uncertainty over Brexit and various different possible outcomes, we wanted to contact our clients in relation to contingency planning.

As a responsible service provider supporting critical fire and security systems in our client’s premises, we have approached a number of our key suppliers / manufacturers for their individual statements regarding continued supply of critical spares and products. As an independent company we support a wide variety of systems from different manufacturers. We have put a table together which has been collated from the manufacturer statements we have received.

Although various manufacturers are putting steps in place to ensure continuity of supply of parts, our recommendation is for clients to hold site spares. Whilst we hold some essential spares ourselves at our head office and our engineers have a basic “vehicle stock”, as we support such a wide variety of systems it is impossible for us to carry spares for every single type of system we support.

Holding site spares is our recommendation regardless of Brexit, but uncertainly over supply of spare parts after Brexit increases the need to do this. By holding site spares it means you have surety of supply and it also means that on a maintenance visit if we find a device or component is faulty, we may be able to change it there and then, rather than charge for a repeat visit to change the part. It therefore makes better commercial sense as well as providing back up in case of device or critical component failure, so your system is not compromised. Please advise if you would like us to quote for critical spares for your site.

Systems installed in the UK are generally manufactured to and certified to European standards and are CE marked. British standards apply to fire alarm system design, installation, commissioning and maintenance which we are certified to carry out via our LPS1014 and BAFE SP203 accreditations. Therefore, we do not see any imminent change to this.

As we are a specialist systems service provider, we install new systems and maintain / update / amend existing systems, we do not envisage Brexit having any significant effect on our day to day business, providing we can get access to parts / equipment from the various manufacturers we use. We will still offer our planned and reactive maintenance and project works with our UK based engineering workforce, with back up from our head office based in Kent.

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Seasons Greetings To All Our Clients

 

We would like to thank all of our clients for their support during the year and pass on our best wishes for the festive season.   2018 has been an amazing year for Senseco.  Our big focus for the year has been customer service and we have made many improvements to our processes and ways in which we interact with our clients to raise customer service to the next level.  We have retained and won many prestigious maintenance contracts in various sectors including commercial buildings, hospitals, data centres and hotels.  We have also secured some major projects including new build residential blocks at Wood Wharf (adjacent to Canary Wharf), various system replacements and migrations in existing working buildings and a variety of water mist and gas extinguishing projects for generator enclosures and critical areas.  We have carried out a variety of seminars and CPD presentations on such diverse subjects as fire suppression / extinguishing systems, false alarm reduction and fire system legislation.  We also launched our new website, corporate brochure, case studies and British Standards guides.  We’re looking forward to working with you in 2019

Christmas Jumper Day At Senseco

The Senseco Team were pleased to wear their best woollies to support Christmas Jumper Day on Friday 14th Dec to raise money for Save the Children.  This was the latest in a line of themed days we’ve had this year to raise money for charity. We recently had our spooky Halloween coffee morning with an impressive array of costumes to raise money for the ‘You Can’ Youth Cancer support charity.  In August to celebrate our fabulous summer we held our Hawaiian themed dress down day with some colourful costumes, to raise money for Cancer Research.  Any excuse to dress up (or dress down) and the Senseco team are in!  We also supported and sponsored a number of our client’s charity events including the Synecore Golf Day which raised enough money to buy a Variety Club Sunshine Coach.  We also sponsored the kit for the CBRE Hauts-de-France Bike Ride which was a three-day, 300 mile, cycle through the hills of Hauts-de-France to raise funds for Action for Children

Call Out Cover Over The Festive Period

The Senseco head office closes shortly after lunch on Christmas Eve and reopens on Wednesday 2nd January 2019. However, we have our call out service operational and engineers on standby for emergency call outs during the festive period as part of our 24 / 7 / 365 back up service to our clients.  Just use our normal call out number of 0845 644 2888 for emergencies during the festive period, or at any other time.

 

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Senseco Newsletter October 2018

Fire Safety Seminar: 22nd Nov 2018 London

We are running an afternoon seminar in a private members club in Covent Garden on fire safety which provides essential information for specifiers, end users, facilities management companies, consultants and contractors.  Spaces are limited so please e-mail [email protected] to book your space.  There have been many high-profile fire incidents in the last two years – but what have we learnt from them?  This seminar discusses important issues on fire safety and focuses on the key areas below.

Legislation, Compliance and Standards

We will highlight some of the key recommendations from the “Hackitt report” i.e. “Building a Safer Future – Independent Review of Building Regulations and Fire Safety”. We will discuss what you need to do to keep compliant with the law and provide information on fire safety legislation and fire system standards.

Maintenance and Competence

Under fire safety legislation any and all equipment installed for the purposes of fire safety must be maintained in good working order, which must be carried out by a competent person.  The importance of effective maintenance cannot be stressed enough, but not all maintenance contracts are equal.  We will discuss the important things to look for with fire system service providers and maintenance proposals.

Detecting Real Fires and Reducing False Alarms

It is vital that real fires are detected quickly to provide the fastest response to ensure the safety of all building occupants.  But it is also vitally important to minimize unwanted alarms as these can lead to complacency and waste fire service resources which can also lead to fines.  We will discuss various detection technology and measures to reduce unwanted alarms.  We will demonstrate false alarm immune detection where we offer our FAITH (False Alarm Immune TecHnology) guarantee.

 

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Senseco Newsletter May 2018 and update to our Privacy Policy

Fairness, Inclusions & Respect Ambassadors

We are pleased to announce that Senseco has two Fairness, Inclusion and Respect Ambassadors.  Emma Manuel and Hannah Gibson from our HR team attended an FIR workshop run by the Supply Chain Sustainability School and have become FIR ambassadors for our business.  The construction industry in general and the fire and security industry specifically, are facing an unprecedented skills shortage.  It is important that we attract and recruit from the full pool of talent including those groups who have traditionally been under represented.  Our goal is creating better workplaces that are fairer, inclusive and more respectful so they are positive places to work where everyone feels safe and supported, able to achieve their maximum potential and be part of an exciting and rewarding industry.

Women in Construction

Zoe Richardson, one of our Project Managers, has a degree in construction management and is a member of Women in Construction.  Zoe started as an administrator on a construction site 15 years ago, progressing through different roles including quantity surveyor and various work placements during her degree studies.  She has been in the fire and security industry for the last 9 years and in her role as Project Manager for Senseco is currently managing some very high-profile contracts including some new build projects at Wood Wharf, the latest Canary Wharf development.

As well as attending seminars, Zoe has been out to local Colleges and Universities carrying out lectures on Women in Construction.  At a recent lecture at Mid Kent College she was letting young women know that there were various choices and careers in construction / engineering.  It is not all about being on the tools.  Saying that, Zoe is no stranger to rolling her sleeves up and “mucking in” on site when deadlines need to be met!

CIBSE – 13th June – London and
BIFM –  27th June – Chichester Seminars

Just a reminder about presentations we are carrying out at forthcoming CIBSE and BIFM South Seminars.  The CIBSE (Chartered Institution of Building Services Engineers) YEN (Young Engineers Network) event is being held at Cundall, near St Pauls in London on 13th June, arrival from 6pm ready for a 6.30pm start.  The BIFM (British Institute of Facilities Management) South event is at County Hall, Chichester, arrival from 5.30pm ready for a 6pm start.  Both are open to non-members.  The seminar content is as follows:

With recent high-profile fires, the issues of fire detection and fire suppression have never been more prominent in people’s minds. The need for compliant systems to effectively detect fires and suppression systems to control or extinguish them, to protect people and property is of paramount importance.  This presentation is in two parts and looks at water mist systems as an alternative to sprinkler systems, giving the pros and cons of each.  But it mainly focusses on the updated fire detection and alarm standard BS5839-1:2017.  It gives an overview of the changes to the standard and what you need to be aware of.

Tickets can be obtained from e-mailing [email protected] or registering on the links below:
CIBSE YEN Londonhttps://www.eventbrite.co.uk/e/cibse-yen-london-cpd-fire-are-you-up-to-date-tickets-45731358725
BIFM South: https://www.eventbrite.co.uk/e/bifm-south-region-fire-detection-and-suppression-tickets-44399324575

Updates to our Privacy Policy

Under the General Data Protection Regulation (or GDPR as it is more commonly known), we are required, as are all businesses that hold your personal data, to provide you with certain information in relation to the lawful grounds for our ongoing processing of your personal data.

In order to fulfil that obligation, we have reviewed our privacy notice so that it clearly sets out how we collect and process your personal data, for what purposes we use your data, the legal grounds of processing such data, how we keep your data secure and your rights in relation to such data.

Please read our privacy notice at  https://www.sensecosystems.com/data-privacy-notice/

If you have any questions please feel free to contact us, either by email at [email protected]  or by phone at 0845 644 2888.  On the footer of this e-mail there are options to unsubscribe or change your preferences.

 

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Senseco Maintenance Special Newsletter April 2018

Senseco Service and Maintenance

Service and Maintenance is the cornerstone of Senseco Systems Limited and we continue to invest in this important part of our business.  We have recently employed more engineers and more office staff, as well as introducing new processes and technology to enhance our service delivery for all of our clients.  All engineers use iPads with worksheets being transmitted electronically so there is no delay in you receiving them.  We are also developing a client portal to allow you to securely log in to view all service documentation and worksheets specific to your site.  We service a wide variety of systems and will take on almost any system regardless of age, make or whether it is open or closed protocol, clearly stating any limitations of support with closed protocol systems.  And remember, all of our service contracts are Carbon Neutral Service Contracts, helping you with your sustainability targets.

Business Development Managers –
New Maintenance

For any new maintenance enquiries please contact Amelia Heather or Cecil
Esson, our very experienced Business Development Managers. They will arrange
site surveys or work from asset lists provided to produce a maintenance
proposal, compliant to the standards, but tailored to your needs. They can
discuss our service offering, the options available to you and the many benefits
our Carbon Neutral Service Contracts provide. E-mail them at
[email protected] or [email protected] or call the office on 0845 644 2888.

Service Operation Managers – Existing Contracts

One of the many benefits our maintenance clients receive is access to our Service Operations Managers.  It is their role to visit all of our maintenance clients setting up a meeting schedule to suit you, whether it is after each service visit, monthly or at other agreed intervals.  They will gather feedback on our service delivery, discuss any actions and remedials following a service, provide latest advice and guidance and discuss your needs. They are also there to ensure any issues are dealt with swiftly and effectively.  Our closeness to our clients and accessibility to service managers is one of the many ways we work in partnership with our clients, keeping you compliant and your systems working in peak condition.

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Our Product Partners

We are proud to be distributors for many leading product manufacturers across all areas of our business. We service and maintain equipment from most manufacturers, including closed protocol systems. In addition, we can install the majority of products and systems on the market, to suit existing installations and meet your individual needs.   Here’s an example of some of the manufacturers / products we work with.

  • Baldwin Boxall
  • Advanced
  • American Dynamics
  • Aquamist
  • Argonite
  • Avigilon
  • C-Cure
  • ED
  • EST
  • FIREscape
  • FirePro
  • FM200
  • Hochiki
  • Honeywell
  • Notifier Honeywell
  • Gold Partner
  • Janus
  • Novec
  • Penton
  • Pro-Inert
  • Siemens
  • Truvision
  • Ziton
  • Grosvenor
  • Hyfire Authorised Partner
  • Indigovision
  • Inergen
  • Kentec
  • Siemens
  • Sateon
  • Apollo
  • Sapphire
  • Vesda

Talk To Us

We use market-leading products that take advantage of the latest technology and give you a choice of ongoing support.  As every business is different, we will work with you to provide a system or service contract that is tailored to you.

Plus, our work is backed up by a range of accreditations, approvals and certification, proving our competence and showing we’re the best company for the job.

Get in touch today to find out how we can help you with your fire and security needs.

Contact UsTelephone:  0845 644 2888
or email: [email protected]