• Service & Maintenance

    Carbon Neutral Maintenance

    Protecting Your People, Property and Planet, 24 Hours a Day, 7 Days a Week

    At Senseco Systems, maintenance is a primary part of our business. It is our dedication to detail and commitment to providing an unrivalled level of customer service and technical competence that ensures your full and continued satisfaction.

    Our unique ability to service and support such a wide range of products, systems and disciplines enables us to offer very competitive solutions for your building. We fully appreciate the importance of competence and communication when it comes to the maintenance of a fire, passive, sprinklers, suppression, security, voice, monitoring and integrated systems.

    You will be allocated a portfolio owner as your main point of contact for all service (PPM and remedial) bookings, access arrangements, permits, RAMS, worksheets etc. You will also have an account manager to arrange regular review meetings as well as our team of engineers split into teams led by technical specialist team leaders.

    Our engineers are fully trained and briefed on the required Standards, ensuring we meet and surpass the requirements to protect our clients.

    We complete our detailed maintenance regimes in line with the standards and our internal procedures. All of our engineers use iPads / iPhones using an App based systems with detailed service reports for different types of systems. The reports are emailed to our portfolio owners / customer service advisers who will forward copies to you without delay. If additional works are needed they are sent to our remedials team who can then ensure any follow-up actions are dealt with swiftly and efficiently.

    We’ll keep you up-to-date of progress on all maintenance visits. We also offer you the opportunity to securely log in to a portal to access shared electronic directories specific to your site on a secure server. Through this technology you’ll be able to retrieve copies of maintenance reports, quotations, literature and supporting documentation.

    We will always provide you with a fast and efficient service, while also controlling our use of our planet’s natural resources by using advance technology and remote connectivity to provide an even more efficient service.

    Latest Case Studies

    VIEW ALL >>>

    Somerset House

    Somerset House is a heritage property dating back to 1547 in the heart of London. Although it is well known for it’s outdoor skating rink at Christmas and open air concerts in the summer, it has many other uses and accommodates many other tenants. It hosts the UK’s largest creative community working globally across art, technology, business and social enterprise.

    The South Wing of Somerset House had a mix of hard wired fire detection system, an obsolete radio / wireless fire detection system and many aspiration systems, most no longeroperational. The project was to replace all of the systems in the South Wing with a single fire detection system for all areas and provide graphical representation of this wing and two other wings with legacy systems on a single graphics platform.

    This was all to be carried out within a listed building with mixed use and different tenants with minimal disruption to day to day operations.

    Read more >>>

    Castle Mall

    Located in the centre of Norwich City, Castle Mall shopping centre comprises of 60 stores and food outlets, across five levels of retail and leisure, including an 8-screen Vue cinema. The centre also boasts a 790 space multi-storey car park.

    The fire detection and alarm system installed in the shopping centre was a Honeywell FC90 system, which was closed protocol and had reached the end of its working life. A replacement system was therefore needed to provide a modern supportable system for the shopping centre.

    This is a working shopping centre so minimal disruption to the operation of the shopping centre, retailers and shoppers was of paramount importance.

    Read more >>>

    Uniper Enfield

    Uniper’s portfolio combines large-scale power generation and management of energy supply chains. Uniper’s former parent company was E.ON, who now focus on the new energy world.

    Uniper Power Station in Enfield had fire, suppression and voice alarm systems that had reached the end of their serviceable life.  They needed modern control equipment which would combine controls for different extinguishing systems into a centralised control station.  The extinguishing systems themselves also needed replacing or updating.

    Senseco were chosen to provide a bespoke solution providing controls and upgrades for gas extinguishing, water mist and deluge systems along with a replacement voice alarm rack.  Our power station expertise and ability to provide flexible, custom built solutions to meet Uniper’s needs were key to the project.

    Read more >>>

    Work For Us

    We are constantly recruiting as we grow, looking for engineers, customer service advisers, and many other roles, we offer attractive training opportunities and company benefits.

    We also support apprenticeship schemes, and regularly employ and train young, hardworking individuals to join our team and embark on a rewarding career with a forward-thinking employer.

    VIEW JOBS

      CONTACT US